Privacy Policy

Dear Customer,

pursuant to the current legislation on the protection of personal data (EU Regulation n.679 of 2016 and subsequent amendments or additions), we wish to inform you that the processing of your personal data is carried out with correctness and transparency, for lawful purposes and protecting your confidentiality and your rights.

The treatments are also carried out with the aid of IT means for the following purposes:

  1. to acquire and confirm your booking of accommodation services:since these are treatments necessary for the definition of the contractual agreement and for its subsequent implementation, your consent is not required, except in the case where particular, so-called sensitive data are provided. In case of refusal to provide personal data, we will not be able to confirm the booking. The treatment will cease on your departure, but some of your personal data may or must continue to be processed for the purposes and in the manner indicated in the following points;

  2. to fulfill the obligation set out in the "Testo unico delle leggi di pubblica sicurezza"(articolo 109 R.D. 18.6.1931 n. 773) which requires us to communicate to the Police Headquarters, for public security purposes, the details of the customers housed in the manner established by the Ministero dell'Interno (Decreto 7 gennaio 2013): the provision of data is mandatory and does not require your consent, and in case of refusal to provide it, we will not be able to host it in any of our facilities. The data acquired for this purpose are not stored by us;

  3. to fulfill current administrative, accounting and tax obligations: for these purposes, the processing is carried out without the need to acquire your consent. The data are processed by us, and are communicated externally only in compliance with legal obligations. In case of refusal to provide the data necessary for the aforementioned obligations, we will not be able to provide the requested services. The data acquired for these purposes are kept by us for the time required by the respective regulations (10 years, and even beyond, in the case of tax assessments);

We also wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or cancellation or limitation or opposition to the processing, in addition to the right to data portability, if and as applicable (articles from 15 to 22 of EU Regulation No. 679 of 2016). It can also lodge a complaint with the supervisory authority, according to the procedures provided for by current legislation.

For any further information, and to assert the rights recognized by the European Regulation, you can contact:

Holder of the treatment: MATTEO DEFRANCESCHI, p.zza Caduti 10, 25080 Padenghe s/Garda (BS), tel.: +39 338 8454162